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Gender equality and support for good Governance...

ADI TERIMBEREhas to strengthen Citizen Participation in public policies and services delivery through community score cards process and advocacy strategy in Nyabihu and Ngororero District under the Finance from DFID and SIDA through NPA organization. It is in this context that the Field officers in this service must conduct all planned activities through the main big project of NPA known as PPIMA project (Public Policy Information, Monitoring and Advocacy) field activities; Collect and report supporting documentation for funds spent on the field; Working closely with the beneficiaries and preparing reports on the activities carried out; Prepare weekly, monthly and quarterly plans for activities to be carried out. Evaluate the project’s performance and measure the level of achievement of the set objective.

Service providers self-assessment after citizen’s score card we facilitate those groups for interface meeting to solve some raised issues.

“ Association pour le Développement Intégré” (ADI TERIMBERE) is mainly an agricultural related organization focusing on integrated development and modernized agricultural methods as a tool for fighting poverty it provide also advocacy trough PPIMA project (Public Policy Information Monitoring and Advocacy) financed by DFID and SIDA via NPA organization in the domain of support for good governance, they play an important role mobilizing and accompanying local communities in their demand for accountability from their local leaders in the Ngororero and Nyabihu District of the Western Province for increasing citizen participation in public policies and service delivery process.
Our role in PPIMA is to:
• Use the community score card methodology to stimulate people’s participation, record levels of satisfaction and engage duty bearers to provide feedback.
• Facilitate community animators to coordinate and implement community score cards in their respective villages.
• They send beneficiaries to anti-corruption and justice center managed by T.A organization through PPIMA project for assistance according to the need assessment.
• Hold consultative meetings with policy makers on issues affecting citizens in their area of coverage.
• Hold governance/service delivery dialogues at district level.
• Conduct radio call-in programs at district level.
• Conduct trainings for community animators known as Governance Focal points on topics that empower them to engage with local leaders.
• Conduct community mobilization and sensitization at local levels on public policies.
• Share learning with other civil society organizations implementing community score cards.

Relevance of PPIMA project:
• In regard to the relevance of PPIMA to its beneficiaries, they perceive project as so far the best channel or forum for addressing issues and concerns that are important for their communities.This is built on the fact that they prioritize their own issues and concerns depending on the weight or how severe these issues are to them. This is done during the first community meetings of the CSC process.
• Throughout the CSC process, several Advocacy strategies/initiatives have been devised and applied aiming at better/significant outcomes in both Ngororero and Nyabihu Districts. These include those that were initially devised and planned during the development of the project as well as those that were developed along the way. These include the following among others;
 Lobbying meetings; especially at district to seek for a result-oriented space or forum towards possible solutions to the raised community issues.
 District Dialogue Forums (DDFs); which seeks for a deliberative and constructive dialogue on several controversial aspects of issues revolving around the Service delivery levels.
 Interface and sector meetings; which is organized with a sole purpose of bringing together both citizens and service providers to jointly present and discuss community scores, issues and recommendations raised from both parties on different service domains. It also aims at providing space for constructive dialogue between Service Providers and Service Users.
 Radio call-in program;for relevant district authorities to discuss and share views with listeners/citizens that reflect both district and national wide perspective as a way of providing information on a particular domain.
 Cell Assemblies as government-created spaces: These are home-grown initiatives that work as a community platform for resolving citizens’, especially individual issues. They are government-created and facilitated spaces conducted at cell level on a criterial basis as per the Ministry of Local Government (MINALOC), where citizens present their issues before the local authorities for possible solutions.
• Under ADI-TERIMBERE, the PPIMA project-related information is collected in different ways that include the following;
-  Information gathered and submitted by GFPs; data from meeting minutes.
-  Minutes of interface and sector meetings captured by both GFPs and DFOs.
-  Minutes, videos and audio of the DDFs.
-  Recordings of the radio call-in program and notes of the DFOs.
-  Information collected by DFOs during their day-to-day monitoring of project activities.

• ADI-TERIMBERE provides feedback to both community and other stakeholders the following ways;
-  Community Monitoring Committees: The results as per the agreed action plans are presented during government community meetings, especially during Umuganda or in other CSO-facilitated community meetings.
-  During DDFs; before the start of every DDF, feedback is given on achievements or results of the previously sitting presented issues.


1. Influencing power holders.

The project has been able to influence power holders to change laws, policies and practices and as a result some significant positive changes have been noticed.
Examples of changes in practice;
• Performance contracts were only presented to only JADF and sector leaders. But presently, they are presented to all citizens at sector.
• Citizens are now presented to the sectors’ priorities of performance contracts. However, they are only receptive, they do not participate in the planning process.
• This was due to the topic discussed on the radio on ‘The Role of citizens in setting of performance contracts’. Many citizens complained that they never participate or engage them in the making of performance contracts.
• District performance contracts are presented by sectors as well as specific sector performance contracts.
• However, before the radio call-in, during the DDF the issue of the role of citizens was also discussed, according to DFO report.
• The major impact of PPIMA has been mostly due to citizens knowing their right to express themselves. Initially, they were not confident enough to express or raise their concerns. Currently, there is no longer an issue of self-censorship among the citizens.
E.g.; Unscheduled Umuganda sessions in Matyazo Sector; citizens were able to freely raise this issue before the local authorities during the interface meeting and this changed. During that very year, Matyazo Sector emerged as No.1 in district performance contracts.
- Insurance services around ‘Mutuelle de Sante’ have been moved from health centres to Cell offices.
- School feeding program was initiated as a result of advocacy
*During many dialogue sessions/advocacy initiates such as interface meetings and DDFs; many service providers appreciated the CSC as a tool that helps them to assess their entities.
*Service providers at lower levels especially at cell and sector level have used the CSC spaces as advocacy forums at district level.
• There is need to empower the sector council since they are supposed to represent communities. Sometimes the sector leaders tend to influence the council instead of the other way round. There is need to devise a strategy of reminding or informing the councils of their mandates.
*This can start by councilors addressing citizens’ concerns before the local leaders as a way of exercising their powers or mandate.
Note: Most sector councilors are influenced by sector authorities. This maybe as a result of councils not being aware of their mandate/roles & responsibilities. Therefore, some community concerns are not addressed due to this factor.

2. Civic education

• PPIMA project has changed people’s understanding of their rights through forums or spaces for helping citizens to know and understand their rights:
-  First community meetings of the CSC; where citizens are explained to on their rights and obligations.
-  Through community sensitizations campaigns, such as; HRBA, Decentralization, EDPRS 2 and national budget.

• The project has also supported people to claim their rights through;
-  Giving/creating opportunities for citizens to express their concerns and receive response.
E.g.; organized community meetings, dialogue sessions between citizens and service providers, radio call-ins.
-  Ensuring evidence-based dialogues in trying resolve community issues before the decision makers.

• Among the key actors involved in making these changes or actions happen were;
- The citizens themselves.
- Service providers who were willing to listen and change.
- Decision makers who were able to ensure change after understanding the community concerns.
* This was possible simply because all parties were able to understand, dialogue and ready to change for improvement.

3. Capacity to participate in decision-making

PPIMA has project contributed to the ability of affected communities to participate in decision-making forums through different ways such as;
• Sensitizing citizens on their rights which significantly built their confidence and ability to actively participate and freely express their issues and concerns and engage in the processes of resolving them.
• Ensuring that the decision makers are willing to understand and change. Due to service providers willing to understand and ready to change; in terms of service provision, policy change and practices.
• By providing evidence/evidence-based dialogues while addressing community issues.

The project promoted participation by women in decision-making by;
• Women were empowered and encouraged by specifically clustering them apart to express their issues that concern them. This was based on the project’s criterial basis for raising issues (in the original CSC). This built women’s confidence in regard to equal participation.
• Out of the 80 Governance Focal Persons (GFPs) selected under ADI-TERIMBERE Organization, 50% are women; as a way of promoting women empowerment and equal participation.

The project increased the knowledge and skills of power holders on the issues addressed/raised by;
• By producing evidence on issues raised by community issues; through adhoc meetings between local authorities and ADI-TERIMBERE, DDFs, interface meetings, radio call-in programs.
• By training the relevant service providers who are involved in planning on HRBA. To ensure planning based on the citizens’ rights and needs.
• Different advocacy forums inform service providers of existing issues that they are not aware of which they can follow up and resolve them.